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How to turn customers into clients – and clients into advocates for your business

If you stop and think about it, there are probably many companies you deal with automatically. You don’t stop to think about price, quality, service, or convenience – you just instinctively make your purchasing decision. We might be talking about your printer, your doctor, your real estate agent or your computer supplier. But then we“How to turn customers into clients – and clients into advocates for your business”

A/B/C classifications

It’s a common practice to categorise clients (or prospects) using an A/B/C rating (or similar). This practice may be common, but it’s rarely sensible! Organisations typically apply such a classification in an attempt to prioritise the allocation of sales resources (field or phone) to relationships under management. If those resources are abundant, this method may“A/B/C classifications”

How to use newspaper lead generation advertising to sell your products and services

If it’s done well, newspaper advertising can be an extremely cost effective way of attracting new customers to your business. However, done poorly, this is one sure way to waste large amounts of money in an amazingly short period! Newspaper advertising gives you access to a large audience for a very low cost per reader.“How to use newspaper lead generation advertising to sell your products and services”

How to promote, present and profit from seminars and workshops

Seminars and workshops are particularly potent business marketing tools.  Here’s everything you need to know to use them to generate leads and grow your business. If you’ve ever seen delegates queue to purchase audiocassette programs at a Tom Hopkins seminar, you’ve seen the power of a good seminar presentation. Seminars are a hybrid sales tool.“How to promote, present and profit from seminars and workshops”

The buying process versus the opportunity-management process

At one of our public roundtables this morning (in Sydney), we discussed the relationship between the potential client’s buying process and the organisation’s opportunity-management process. It’s an interesting insight, I think. The potential client’s buying process could be characterised as follows: The potential client suffers pain of some kind — but resolves (consciously or unconsciously)“The buying process versus the opportunity-management process”